From MARKET FATIGUE to MULTIPLE OFFERS: HOW CREATIVE STRATEGY LED TO AN OVER-ASKING SALE after it was on the market for months with another agent.
In real estate, we tend to only share the victories with record prices and bidding wars, but the truth is, most deals aren’t effortless and the real work happens in the strategic thinking to go from stuck to sold.
I personally love the challenge of relaunching a property that's already been on the market. Buyers and agents have already seen it, scrolled past it, or maybe even walked through it and decided against it. The listing begins to carry that invisible weight as the days on market accumulate, making everyone wonder “what’s wrong with it?” Often, nothing is wrong with the property. Everything is wrong with the approach. This recent sale is a perfect example.
a study in
STRATEGIC RELAUNCHING
When this listing came to us after 90+ days on the market, the opportunities were clear.
The digital presence was underwhelming. Virtual staging that fooled no one. Photos that buried the property's best features instead of showcasing them. It lacked visual impact and emotional pull, which is needed to stop a scroll and spark a showing.
In person, buyers walked in expecting to see the space they had seen online, only to find empty rooms. Virtual staging may create clicks, but it doesn’t create connection. Empty spaces don't tell stories. This gap between digital promise and physical reality killed any emotional response before it could form.
(We rarely use virtual staging for exactly this reason; while it’s better than nothing for online impressions, it fails when buyers are actually standing in the space, making their decision.)
The pricing was optimistic for the current market. No urgency. No momentum. Just sitting, accumulating days and doubt.
We transformed the space with staging and new photography to capture the home's natural light, details, and flow. We re-entered the market with strategic pricing that created urgency without signaling desperation.
The sellers paid nothing out of pocket. We covered the staging expense and they reimbursed at close of escrow – no interest, no financial burden.
The result: Multiple offers within two weeks.
But the story didn’t end there. The buyer got cold feet and cancelled escrow. So we secured another buyer and… they did the same. Both times, at no fault of the sellers or the property. It was buyer hesitation, a hallmark of this year's market with a staggering 32% of deals falling through right now in the area. One in three.
Now the listing is hitting the market for the third time. Not ideal. The standard (easy) move here would have been to reduce the price & pray, but the sellers didn't have room to drop, and honestly, doing so would have only amplified buyers suspicions that something was wrong with the property.
So we got creative.
We proposed that the sellers offer a credit to cover the buyer’s first year of HOA dues. With affordability being a key concern for buyers right now, this directly improved a buyer’s monthly payments and signaled motivation without desperation.
While comparable listings were reducing their prices to regain traction, we stood out with a strategic concession and a fresh, focused marketing campaign to spotlight it. Two comparable listings dropped their prices by $40,000 and $50,000 that same week. One sat for another month before finding a buyer. The other is still on the market. By shifting the psychology, we shifted the outcome. Buyers no longer saw an unsellable listing. They saw an opportunity.
Within days of marketing our creative concession, we received three strong offers. Despite being listed for the third time, we closed above the asking price and the sellers netted more than their original list price, even after the concession.
In a market where buyers are overthinking everything and cancelling escrows at a high rate, true success doesn’t come from waiting around and dropping the price until something sticks. It's about understanding psychology. Perfecting presentation. Strategically positioning. Every property has its buyer. Most just aren't properly presented.
& after
before
Kyla C and Kyla M are an amazing team that helped us sell our townhome. We initially had another agent and were struggling to sell the home after more than 90 days on the market. Once we started working with Kyla and Kyla, we could see the difference in proactivity and professionalism. Following their recommendation, we changed our initial digital staging to real staging, which helped elevate the look of the home. We also realized that our initial price point was not right for the current market. They provided a detailed analysis of the local market so we were able to compare our place with comparable homes. Their report not only had price comparisons, but breakdowns of square footage, rooms, and overall home design. They were able to work through any setbacks that we encountered and were lightning fast with contingency plans. Despite the arduous journey of selling the home, they were very patient and continued to work hard with open houses and marketing. In the end, they proved their expertise by securing a sale above our asking price with multiple offers! We had the utmost confidence in them and were so happy to work with them. We highly recommend Kyla and Kyla.